Photo Sciences, Inc. - Customer Care

at psi, the customer really is number one

The motto of the Photo Sciences’ Photomask Group is “We don’t lose customers”. What that means is that we will go to practically any length to retain our customers. We value the business our customers entrust to us and in turn we deliver the best photomask value in the world.

Here are just a few of the ways we take care of our customers

A corporate attitude, endorsed and promoted by PSI’s CEO
Exceptional Customer Service, Sales and Technical staff
Customer access to executives
A tightly controlled quality program (ISO 9001: 2000)
Rapid and serious response to customer concerns
Ongoing internal evaluation to identify improvement opportunities
Customer feedback used to identify improvement opportunities
Reliable, guaranteed delivery
Low, fixed prices*
Free and half price product replacement even when the customer is at fault*
Free product cleaning, re-inspection and certification*

*Some restrictions apply.